
Unlearn to Learn: Things that will improve customer experience
I had learnt in the past that customer is the king. For a long time, my business mantra remained that, and I spent half my time evolving on this mantra.
I had learnt in the past that customer is the king. For a long time, my business mantra remained that, and I spent half my time evolving on this mantra.
I used to always believe that delivery is the one experience that any service provider can offer. However, a recent incident proved me wrong. Let me begin by narrating this
I am still roaming in the United States of America, and I am actually gaining rich experience. While I was in Ohio State Highway, USA, I saw Starbucks and decided
I am currently traveling in the United States of America. I have always talked about incidents in the past, and today would love to share an incident from the present
I remember this incident, not so long ago, where we were traveling to Kerala. We had hired a cab service for travel within Kerala. The driver of the cab spoke